My Texas Travel Agent/The Travel Speaker Assist Fees are non-refundable and due at time of service regardless whether or not you travel.
This is showing a commitment to us that you value our time and effort put into your travel request(s).
All payments for the selected travel product are due prior to departure according to each Supplier’s terms and conditions of booking.
You understand that failure to make final payment or any violation of a Supplier’s conditions of purchase may result in cancellation of your reservations, in your being denied access to any flights, tours, hotels, cruises, or other travel services, or in your forfeiting any monies paid for your reservations.
In some cases, there is No Refund once a booking is made and paid in full.
You may not be entitled to a refund if you change or cancel your travel plans after confirmation of a booking.
All cancellation requests must be sent to us in writing via. MyTexasTravelAgent@gmail.com.
As a result of cancellation, My Texas Travel Agent/The Travel Speaker and third-party Supplier’s cancellation penalties will apply.
Cancelation fees will be charged to the credit/debit card or other payment method you authorized to pay for travel services or deducted from the Supplier’s refund.
Reservations:
Reservations can be made by email at- MyTexasTravelAgent@gmail.com, calling (972) 850-8891 or via our Travel Request Form.
Pursuant to TSA Secure Flight Program requirements, travelers are required to make reservations in the name that is listed on the government-issued identification traveler will use for travel. Travelers must ensure their names are shown correctly on all documents. If you need to make any changes to a name after travel documents have been issued, you will be responsible for any change fees if they apply.
Groups:
Groups will be assigned a group leader who will be responsible for all decisions on behalf of the group.
Group leaders are required to provide the client with our information to read our Disclaimer and complete our Passenger documentation for each person in the group to solidify the group dynamics. By booking your trip as a group, you are authorizing your group leader to make any final decisions regarding plans for the trip.
Prices:
Prices are based on real time availability and are always subject to change until booked as Airfares, Hotel rates/Room availability, Tour availability, Ticket prices for events, Car Rentals, and Transfer availability continually fluctuate and can add applicable surcharges and availability may change from the time reservation is made until the time it is physically booked with a credit/debit card. In the event of a computer or human error, we reserve the right to produce a revised invoice reflecting the correct price or service.
Payments/Cancellations:
A deposit is due at the time a reservation is made. All deposits are non-refundable and non-transferrable.
All reservations, except where specified, will require a deposit and will clearly specify the amount due as well as monthly payment plan, if applicable. We reserve the right to cancel your booking if full payment is not made by the final payment due date.
Most payments to us are non-refundable and non-transferable. This policy is because we have contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain any refunds. This policy enables us to keep our prices competitive and allows you to make monthly payments on your vacation where applicable.
Once reservations have been made, cancellations will only be accepted in writing via email to- MyTexasTravelAgent@gmail.com
This email should include your name as shown on your reservation, date of travel, and your booking/reservation number. Cancellation requests do not mean any compensation will be received. Air vouchers/Travel Credits may be issued based on the airline’s refund/credit policy.
Exceptions apply to those who purchase insurance, which in that case, clients will be compensated according to insurance policy.
Please note: Insurance protects your investment. This means, if you do not pay for your trip and you cancel the trip; whatever you did pay for is what is protected.
If you make changes to a package policy that has insurance, but the trip has not been paid in full; your investment is what is protected and you will be responsible for any additional supplier/vendor fees which will be determined by said supplier/vendor on the date of requested change or cancellation.
By submitting a deposit or payment, you formally accept our Disclaimer as stated herein. Any violation on your part will constitute a breach and forfeiture of any and all payments.
Travel Documentation:
Traveler is responsible for ensuring that foreign entry requirements are met and that all travel documents, such as passports and visas, are valid and compliant. We urge Travelers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations. Passports must have 6 months or more left on the passport on the date of travel.
Airline Policies:
Checked Baggage/Carry On- My Texas Travel Agent/The Travel Speaker is not liable for checked baggage/carry on fees. This is the full responsibility of all Travelers. If you require purchase of a Carry On or Checked Bag- please let us know before booking the Flight.
Seating- My Texas Travel Agent/The Travel Speaker is not liable for seating discrepancies.
If you require special or upgraded seating please let us know before booking the Flight.
Upgrades- Each Airline has its own specific criteria for Upgrades. If you choose to upgrade using mileage you must do that directly with the Airline.
We are not responsible for the services and policies imposed by the airlines. Airline schedules and flights are subject to change, delay, or cancel with or without notice. We are not responsible for penalties incurred for tickets, international or domestic, not issued by us due to schedule and/or flight changes. Airline reservations completed online are subject to review and should we deem it necessary, may be rebooked to match minimum connecting time requirements and/or travel package itineraries, in which case the customer will be notified immediately.
Airlines reserve the right to demand immediate issuance of tickets whenever they determine that specific flights are heavily booked, even when normal ticketing rules do not require tickets to be issued until a later date. In this instance, we will require immediate and full payment of the airfare. This situation overrides invoice terms and conditions, and payment due dates through any payment plans you may enter into with us. If full payment is not received, seats will be cancelled by the airline and may not be available to be rebooked on the same flights or at the same airfare. Any replacement air arrangements and airfare will be the sole responsibility of the traveler. We will do our best to use major carriers for these flights. There may be times when discount carriers are used. Travelers will be notified beforehand if this is the case.
Hotels and Cruises:
Hotel and Cruise ship profiles/ratings are based upon information provided to us by hotel and cruise ship partners, their representatives, and online Reviews including images and descriptions of individual properties. We do our best to maintain current information, however we are not responsible for any inaccuracies, changes in description details or amenities, or images provided by third parties.
Cruise itineraries and ships are subject to change with or without notice. Furthermore, cruise ships may be chartered and/or departure dates canceled, in which case all monies will be refunded in accordance with applicable cruise line policy. We take no responsibility for ship substitutions or itinerary changes imposed by a cruise line, and we are not responsible for any losses you may incur, including the issuance and/or cancellation of airline tickets or visa fees.
Assumption Of Risk:
By using My Texas Travel Agent/The Travel Speaker, you are aware that we are not liable for any illness, injury or death which may be caused by forces of nature, animals, insects or acts of God. You are aware that weather conditions may be severe, adverse and/or unpleasant. You are also aware that medical services or facilities may not be readily available or accessible during some or all the time during which you are participating in the trip. In order to partake in the enjoyment and excitement of this trip you are willing to accept the risks and uncertainty involved as being an integral part of your adventure. You hereby accept and assume full responsibility for any and all risks and agree to hold harmless and release The Travel Speaker from claims of third-party negligence. You understand the physical requirements of the activity in which you will be participating, and you currently have no known physical, medical or mental condition, which would impair your ability to participate in travel or your safety in this activity, and you are willing to assume all risks that may be created, directly or indirectly, by any such condition.